What Is Lehigh Valley Honda?

Lehigh Valley Honda is a premier automotive dealership in Pennsylvania, specializing in new/used Honda sales, financing, maintenance, and genuine parts. Part of the Valley Auto Group, it emphasizes customer-centric services like 24/7 online scheduling, certified pre-owned programs, and factory-trained technicians. Known for Honda’s reliability, the dealership also offers competitive warranties and loyalty rewards, serving Allentown, Bethlehem, and surrounding regions since 2005.

What services does Lehigh Valley Honda offer?

Lehigh Valley Honda provides new/used sales, OEM parts, and certified maintenance. Their 30,000 sq.ft. facility includes a collision center, quick-lube bay, and EV battery diagnostics. Pro Tip: Schedule oil changes online for a 15% discount during off-peak hours.

Beyond sales, their service department handles everything from tire rotations to complex hybrid battery replacements. Technicians use Honda’s i-HDS software for diagnostics, ensuring repairs meet factory standards. For example, a 2023 CR-V’s brake service includes free rotor resurfacing, saving $120 vs. independent shops.

Transitioning from sales to service, they offer prepaid maintenance plans (e.g., 5 years for $1,200) with loaner vehicles. But how do they handle high demand? Express lanes prioritize oil changes and tire repairs under 30 minutes.

How does Lehigh Valley Honda ensure customer satisfaction?

The dealership employs CSI surveys, 24/7 support, and price-match guarantees. Their 4.8/5 Google rating stems from transparency—like providing multipoint inspection videos pre-service.

Every salesperson undergoes Honda’s ACE training, focusing on no-pressure negotiations. For instance, they’ll show invoice pricing upfront, explaining how dealer fees ($499) compare to regional averages. Service-wise, loaner cars are free for repairs exceeding 2 hours.

Practically speaking, their CRM tracks customer preferences, alerting staff when your lease is near maturity. Ever had a bad trade-in experience? Their appraisal tool uses Black Book data, minimizing lowball offers.

What financing options are available?

Options include Honda Prime loans, lease buyouts, and bad credit programs. APRs start at 3.99% for 72-month terms, with $500 bonus cash for recent graduates.

Their in-house financing team works with 15+ banks, securing approvals even for credit scores as low as 580. For example, a $30,000 Accord with $2,000 down could have $389/month payments at 5.9% APR.

Transitioning to leases, 36-month terms on a Civic LX hover around $249/month with $2,999 due at signing. But what if you exceed mileage? They offer lease-end protection plans covering up to 15,000 excess miles annually.

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